User Terms and Conditions

These Terms and Conditions describe the rules for using Tikitaka Casino and explain the relationship between you and us as the platform operator. By creating an account or using the platform, you agree to follow these terms, any rules displayed for a particular service, and applicable laws. Please read them before you deposit or play.

Account responsibilities

You must provide accurate registration details and keep them up to date. Your account is for your own use, and you are responsible for keeping your login details secure and for activity carried out through your account. Do not share your password or allow someone else to use your account.

We may request documents to verify your identity, address or payment method. Verification may be required before a withdrawal can be completed. Contact support promptly if you believe someone has accessed your account without permission. You can also contact us about available account limits or other responsible gambling controls.

Eligibility requirements

You must meet the legal gambling age in your province or territory and be legally permitted to use the platform where you are located. The minimum age is 18 in some Canadian provinces and 19 in others. Access to the site does not, by itself, mean that you are eligible to play.

You may hold only one account. We may restrict or close an account if the information provided is inaccurate, eligibility requirements are not met, or use of the platform is prohibited in your location.

Acceptable platform use

Use Tikitaka Casino only for lawful, personal activity. You must not use another person’s identity or payment method, interfere with the platform, attempt to manipulate results, or use automated tools without our permission. We may review unusual account activity and suspend access while we investigate a suspected breach of these terms. Where appropriate, we may close an account and handle any remaining balance in accordance with applicable requirements.

Bonuses and promotions

Promotions are subject to their own published rules. Check the applicable offer before taking part, including any deposit conditions, wagering requirements, eligible games, maximum bets and expiry dates. Promotional funds may be kept separate from your cash balance and may not be withdrawable until the relevant requirements are met.

We may withhold or remove a promotion if its rules are not followed or if we identify duplicate accounts or suspected misuse. A change to a promotion will not alter the rules already applied to an eligible offer unless its published terms or applicable law allow it.

Deposits and withdrawals

Use payment methods that belong to you. Available methods, minimum amounts and processing times are shown in your account or at the point of payment. A deposit may be declined by us or your payment provider.

Withdrawals are subject to account verification, payment checks and any applicable limits. We may ask for further information before processing a request. Processing times can vary by method and do not include delays caused by incomplete documentation or a payment provider. You are responsible for checking your account activity and reporting any transaction you do not recognize.

Dispute resolution

If you have a question about a transaction, game result or account decision, contact support with the relevant details. We will review the information available and explain our response. Please raise concerns as soon as reasonably possible so that we can investigate them. You may also have rights under applicable law that these terms do not limit.

Updates to these terms

We may update these Terms and Conditions to reflect changes to the platform, its rules or applicable requirements. The current version will be made available on the site. If a change materially affects your use of Tikitaka Casino, we will provide notice where required. Continued use after updated terms take effect means you accept them; if you do not agree, stop using the platform and contact support about your account.